Privacy Policy
1. Who this policy covers
This policy explains how Salog ("Salog", "we", "us") collects, uses and shares information when you use the Salog app or salogapp.com. By using Salog, you agree to the collection and use of information as described here.
2. Information we collect
Account information. Your name, email address or phone number, profile photo, and anything else you choose to add to your profile.
Content you create. Posts, comments, photos, videos, messages, group and page activity, and product listings.
Marketplace and order information. Products you list, buy or sell; order and payment history (amounts and status — not your full card details); and, for orders that need delivery, the recipient's name, phone number and delivery address.
Payment information. Card payments are processed by Paystack, a licensed payment processor. Salog never sees or stores your full card number, CVV or PIN — Paystack handles that directly and shares with us only the result of the transaction (success or failure, amount, reference).
Device and usage information. Basic technical information such as your device type, app version, and a notification token used to deliver push notifications.
3. How we use your information
- To operate the feed, marketplace, chat, groups, pages and video features;
- To process orders, hold payments in escrow, and arrange delivery through our logistics partner;
- To send you notifications about orders, messages and activity relevant to you;
- To keep Salog safe — reviewing reports, enforcing blocks, and preventing fraud or abuse;
- To maintain and improve the app.
4. How we share your information
We share information only where it's needed to provide the service:
- Paystack, to process payments;
- GIG Logistics (GIGL), to deliver orders that require shipping — we share the recipient's name, phone number and delivery address only for that order;
- Our infrastructure providers (Google Firebase and Render), who store and host app data on our behalf, under their own security obligations to us;
- Other users, where information is public by nature — your profile, posts, comments and product listings are visible to other users as part of using a social marketplace. Private messages are visible only to their recipients;
- where required by law, or to protect the rights, safety or property of Salog, our users, or the public.
We do not sell your personal information to third parties for advertising.
5. Blocking and your choices
You can block another user at any time; once blocked, neither of you can buy from or sell to the other, and their listings are hidden from your view. You can also report content or accounts, delete content you've posted, and request deletion of your account by writing to us (below).
6. Data security
We use reasonable technical and organisational measures to protect your information, including encrypting data in transit and restricting who can access it. No method of transmission or storage is completely secure, and we can't guarantee absolute security.
7. Data retention
We keep information for as long as it's needed for the purposes described in this policy, or as required by law — for example, order records may be kept to resolve disputes or meet accounting obligations even after an account is deleted.
8. Children's privacy
Salog is not directed at children and is not intended for anyone below the age needed to enter into a binding contract under the law of their country. We do not knowingly collect information from children.
9. Where your information is processed
Salog is built for Nigeria. Your information is stored and processed using Google Firebase and Render, which may process data outside Nigeria as part of their global infrastructure, under their own security and privacy commitments.
10. Changes to this policy
We may update this policy from time to time. If we make material changes, we'll update the date at the top of this page.
11. Contact us
Questions about this policy, or requests about your information, can be sent to support@salogapp.com.